I used to have a printout of this on the office divider at my desk: Link
- Read the Roman Raphaelson book on writing. Read it three times.
- Write the way you talk. Naturally.
- Use short words, short sentences and short paragraphs.
- Never use jargon words like reconceptualize, demassification, attitudinally, judgmentally. They are hallmarks of a pretensious ass.
- Never write more than two pages on any subject.
- Check your quotations.
- Never send a letter or memo on the day you write it. Read it aloud the next morning - then edit it.
- If it is something important, get a colleague to improve it.
- Before you send your letter or your memo, make sure it is crystal clear what you want the recipient to do.
- If you want ACTION, don't write. Go and tell the guy what you want.
In my experience, workplace email culture often fails dismally on points: 2, 4, 7, 8, 9 and 10.